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Product: Election Source
Type: Products
Deliverables: UX/UI Experience

Voting equipment and supplies plateform made easy.

Election Source is currently a vendor for the Dominion Voting System. Dominion is 1 of 3 major vendors that supply tabulator machines, tabulation software, and other products a nd services to various governments worldwide. Governments, including the US at both the County, State, and Federal levels. Election Source sells and services these products and has also created additional value - added services around them. One of these value - added services being ElectionReporting.com. 

 

On election night, when a precinct closes, typically at 8pm, they run through a process to finish running remaining ballots through the tabulator before closing out the precinct. Once the precinct is closed, the results are exported from the off - line - only tabulator machine and transported to an internet enabled computer. The data is then transferred to someone in charge of aggregating the data at the County level. This aggregated data is then uploaded to ElectionReporting.com where it is processed and made available to the general public. 

 

Due to the process of closing the polls at a precinct, and ultimately the tabulators, results trickle into the County slowly between 8pm - 2am the following morning. For the Cou nties that utilize ElectionReporting.com, the local people, the news, and others around the world must use ElectionReporting.com to get the most up - to - date information as it comes directly from the polls.

processing over a billion lines of data

This is data that needs to be processed correctly and via some complicated calculations to provide accurate report results to the public, and in real - time. During the largest election in 2019 we saw 4 million requests from unique visitors in the first hour after the polls closed.

The Challenge

The system need to process an extremely large amount of data in a very short time with no errors, ever! But, the system also needs to scale from relatively 0 to millions of unique requests in very little time. So the perfect storm of, too much data, too small of a server, and too many people (at the time the August 2018 election had the largest turn out of any election before it) hit all at the same time. The original system first reported inconsistent data, in then reported inaccurate data that showed winners when they had not won, and finally, it crashed all together. 

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Solution

We were called in the night of to get the site back up and running, which we were able to do. After that night we set to work redesigning and rebuilding the entire system from the ground up.

Continuing to lead the nation in election experience 

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Election Reporting

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